In Heathrow Terminal 3 the AirPortr team are located in arrivals. When coming through the arrival gates our concierges will be situated to your left directly after Marks & Spencer. They will be dressed in blue next to an AirPortr trolley.
Drop off and collection slots are available between 06:00 – 22:00. Please ensure you arrive within your booked hourly collection/drop off slot as our meeting points are not always manned between bookings.
Can't find us? We might be assisting another customer. Please give us a call on +44 203 384 6677.
We will always do our best to facilitate your request although please be aware that if you haven’t pre-booked the service then you may be waiting longer for a concierge to meet you during busier periods.