Heathrow Terminal 3

In Heathrow Terminal 3 our mobile team will meet you in the Check-In area on the Ground Floor. We have separate meeting points for British Airways and American Airlines customers.

The BA meeting point is in Zone D opposite the British Airways Check-In desks. The American Airlines meeting point is American Airlines desk E54 in Zone E.

If you are using the City Delivery service, please go to the British Airways meeting point in Zone D.

Please note we do not have a permanent stand – the team will arrive during your booked pick up or drop off slot.