Why can't I see my desired pick up slots?

Booking requirements

As all bags need to be screened before arriving at the airport we need 7 hours between pick up and either your check-in time (collection/check-in) or meeting time (Airport delivery).  

Bookings for bags to be checked in on flights departing <16:00 cannot be collected on the same day of departure, this means a time slot on the evening before your flight is the latest possible option.

To use the Bag Check-In service, you also need to have access to your boarding pass when our driver arrives to accept your luggage.

Airline Check-In availability

You can add to your baggage allowance and print or download boarding passes from our partner airlines once they allow you to check-in online:

• British Airways, American Airlines & Virgin Atlantic

Check-in is available from 24 hours before departure.

• Finnair

Check-in is available from 36 hours before departure.

• Cathay Pacific

Check-in is available from 48 hours before departure. 

• Easy Jet

Check-in is available from 30 days before departure. 

 Booking an  AirPortr collection/delivery times

Hotel / Residential/Business:           Earliest pickup/delivery available: 

• 1 hrs  - 6:00 am - 7:00 am
• 3 hrs  - 6:00 am - 9:00 am

                                                             Latest Pickup/ delivery - available:

• 1 hrs - 10:00 am -11:00pm
• 3 hrs -  8:00  am -11:00pm

Serviced Airport Locations:               Earliest pickup/ drop off available:

• 6:00 am - 7:00 am
• Latest 8:30 pm-9:30 pm 

AirPortr's online booking form has built-in restrictions so we'll only display options for pick-up /delivery slots that will be available for your flight when making a booking. 

If you can't find a pick-up slot, it will most likely be because we cannot guarantee your booking within these time frames.

For assitance call our customers to support team for info +44 (0) 203 384 6677.