What do I need to do on the day if i'm using the Airport Delivery or City Delivery service?

If you’re having your bags delivered to the airport, ensure you are ready with your bags packed at your booked one-hour pick up slot. You’ll then need to collect them from the AirPortr team before security and check them in with your airline.

If you're having your bags delivered from the airport into London drop your bags at the AirPortr desk in Arrivals after customs. Your bags will be delivered to your chosen location at your selected one hour drop off slot.