What do I need to do on the day if i'm using the Bag Check-In service?

 1. Bags Packed & Ready

Ensure all baggage is packed,  ready for collection and within your checked baggage allowance allocation with your airline i.e.

• Number of bags 
• Size and weight limits 
• Luggage should not contain any items prohibited by your airline.

2. Complete online check-in & Print / Download Boarding Pass 

Our Partner Airlines provide online check-in services where you can check or edit your baggage allowance, also Print/download your boarding pass for your flight.

3. Ensure All passengers using check-in allowance are present:  

• Due to Drivers schedules, we can wait for a maximum of 15 minutes.  
• Passengers with bags to be checked in (under their allowance) must be present from the start of the collection slot, with their Passport & Boarding Pass.

4. What Happens next? - Transport & Check-in with your Airline:  We’ll take care of your bags from here!

• You’ll be kept informed on the status of your luggage via the web tracking feature and email updates until check-in complete. 
• Once your bags have been checked into your flight with our airline partners, we’ll send you an email / Sms containing the airline baggage tags & tracking numbers for each item to confirm check-in has been completed.  

Or,  call our Customer Support Team for assistance or information +44 (0) 203 384 6677,