Can I select an allocated time for my bags to be picked up/dropped off?

When making your booking you’ll be offered a 1 or 3-hour time slot for pick up.

You must be ready for collection from at the beginning of your pick up slot as our drivers can arrive anytime within this window. (You can track via your account)

FYI: If you book a 3-hour slot - Your booking can only be amended to another 3 hours slot.

To rebook as a 1-hour collection your booking can be cancelled and rebooked up to 2 hours before the start of your pick up without a penalty charge.