Meeting us before your flight?
Our meet-and-greet team will wait at:
Terminal 5
Departures / Zone B
Dropping your bag off?
Our meet-and-greet team will wait at:
Terminal 5
Arrivals / after Customs
Next to "Train Tickets" machines
From the baggage reclaim, walk through customs and turn right. We'll be waiting by the Train Tickets area at the bottom of the lift / elevator, just past the sign for "Meeting Point North".
Please note we do not have a permanent stand.
Can't find us? We might be assisting another customer. Please give us a call on +442033846677.
We will stand next to this:
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