In the unlikely event that the airline haven’t been able to accept your bags, we’ll need to meet you at the airport to return them to you.
London Heathrow Terminal 5
If travelling on a British Airways flight, please meet us on the Departure level, under the large " Zone B" sign.
If travelling with Virgin Atlantic, please meet us in Zone A.
Please note we do not have a permanent stand.
Can't find us? We might be assisting another customer. Please give us a call on +44 203 384 6677.
Can't find us? We might be assisting another customer. Please give us a call on +44 203 384 6677.
Geneva Airport
Please approach SWISS staff at counter 100, and tell the agent you need to collect your Airportr baggage.
They will have your bags ready for collection.
Should you have any issues, please call us on +41 800 838 664 (freephone) or internationally on +41 43 551 03 75.
Zurich Airport (SWISS)
Please approach SWISS staff at the supervisor check-in counter, and tell the agent you need to collect your Airportr baggage. They will have your bags ready for collection. Should you have any issues, please call us on +41 800 838 664 or internationally on +41 43 551 03 75.
Zurich Airport (British Airways)
Please approach Dnata staff at Counter 255, Check-in-2 and tell the agent you need to collect your Airportr baggage. They will have your bags ready for collection. Should you have any issues, please call us on +41 800 838 664 or internationally on +41 43 551 03 75.
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