Departures Cancel My Booking

To cancel your booking, please follow the steps below. 

• Click on this link: AirPortr  
• Log in to your account.
• Select the Bookings tab.
• Select the booking in question.
• Scroll down to the More Booking Options section.
• Click on Cancel Booking.
• Select a reason for cancellation.
• Click Cancel Booking.

Once you’ve completed the steps above, your booking will be cancelled, and you will receive an email confirming the cancellation.

Please note:

If the booking is cancelled more than 2 hours before the start of your collection window, a full refund will be issued automatically.

If your booking is cancelled less than 2 hours before the start of your collection window, it will not meet the terms for a refund.