Booking Departures: When collection is 25-72 hours before you fly!

We currently offer a "conditional acceptance collection" which means we can collect your luggage before the airlines allows you to check in online.

• British Airways (LHR/ LGW)
• Swiss: Zurich or Geneva, (ZRH)/(GVA), 

Boarding Pass(es) will not be required when the driver arrives Over 24 hours before you fly.

• The driver will collect your luggage during your chosen slot; make sure you've checked what documents you need and who needs to be present.
• Luggage is stored in a secure location until you've checked in and have your boarding pass.
• Once you've checked in, we'll be notified automatically; you don't need to do anything.
• We'll take your luggage to the airport and hand them over to the airline for your flight.
• You'll receive check-in confirmation by email along with your airline tracking receipt.
• Collect your luggage from the carousel upon arrival at your destination airport.

I can't check-in

If the check-in window has opened and you're not able to check in online, this may prevent us from completing your booking and your bags may have be returned you to at the airport before you go through security. See here for more information.