We’re pleased to be working in partnership with British Airways to offer their customers fixed-location bag drop-off points in and around Heathrow.
Where is the Fast Bag Drop located?
This service is now available from the reception area of the Sofitel hotel T5, and provided by Airportr agents who are stationed in the BA shop.
How does it work?
Simply approach an Airportr agent and they will check your documents, seal your bags, and ensure these are securely checked-in for your flight. You can then skip the normal BA Bag Drop, and head straight to security for a seamless journey through the airport. Your bags will be waiting for you on the carousel after you land, in the normal way.
Who can use it?
Our team shall be present to perform the service each week from Thursday to Monday.
All BA customers flying from Terminal 5 are eligible to use the service, which is free-of-charge and available every morning between 0600am and 04:00pm. You must drop-off your bags at least 60 minutes before your flight is due to depart, and be within your BA baggage allowance.
What documents will I need to show?
You will need to show your boarding pass and passport when handing us your bags, so you’ll need to have checked-in online first. Please also ensure you have uploaded your COVID-19 testing and/or vaccination certificates to ba.com if required, or you won’t be able to check-in online.
Will I get baggage receipts?
Yes, we’ll send you digital baggage receipts via SMS once we’ve checked-in your bags with British Airways.
We cannot accept any oversized or overweight bags, as defined by your airlines baggage policy.
Unfortunately the fast bag drop service is currently unavailable for the following flight destinations:
- Cayman Islands