Do I need to fill out a Customs declaration when using your Arrivals Service?

Yes. After you make a booking, we'll email you a link to a Customs 'e-declaration', where you'll need to confirm your baggage contains only personal, permitted goods.

Your completed form will be emailed to you for your records, and you may be asked to present this to the authorities when clearing Customs. 

Please note once you've completed the declaration you're unable to amend your booking.

If you fail to complete your customs e-declaration your booking will be cancelled.