Signing my Customs Declaration

In order for our partner driver to collect your bags from the carousel and deliver them to your address, a customs declaration has to be completed. This is a requirement for the arriving country and we’re unable to collect bags without it. 

How it works:

• The lead passenger (the person who made the booking) will be sent an e-mail asking to complete the e-declaration
• Login to your Airportr account and access your booking
• Add the full names of all passengers travelling, including the number of bags per each passenger
• A text message will be sent to the mobile number on the booking with a 6 digit code.
• Enter the 6 digit code in your booking to complete the e-declaration

Then next step will be upload your bag tags once you get to the airport. You can find out how to do this here.

Didn’t receive your SMS code?

Contact the customer support team (available 7 days a week, 6am-10pm UK time) who will be able to help you.