When making a booking, you will be given a list of delivery slot options, based on the arrival time of your flight, and your delivery location. These will be on the same-day and/or the day after your flight lands.
Articles in this section
- I'm having difficulty booking my complimentary SWISS baggage collection or delivery (Swiss Promo)
- When using the Arrivals service, do I need to be present when my bags are delivered?
- Do I need to fill out a Customs declaration when using your Arrivals Service?
- How long will it take for my bags to be delivered to me when using the Arrivals service?
- Can I book a 'Door-to-door' offering?
- How early can you collect my bags before I fly?
- With which airlines can I use the bag check-in service?
- Can I use the bag check-in service on codeshare flights?
- With which airports can I use your services?
- Why can't I use your services on arrival/after landing?
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