Departures
We collect your luggage from home and check it in for your flight!
Documents & Boarding Pass
Changes & Amendments
Driver & tracking information
- Hotel Collections
- Where do I meet my driver?
- How do I keep track of my bags once you've collected them?
- Will I receive airline baggage receipts?
- How do I know exactly when my driver will arrive?
- What happens if I'm out when the driver arrives to pick up?
Luggage & Allowance
- Oversized Baggage Handling Fee
- Checking-in: Fragile Items
- Will you weigh my bags at the doorstep?
- Can you collect hand luggage?
- What is an airline Excess Baggage charge?
- Can I check-in unusual or oversized baggage, such as buggies, children's car seats, wheelchairs and electric mobility aids?