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AirPortr Help Centre
On the day
On the day
Before my luggage is collected
What happens on the day of collection? Do I need to do anything?
How do I know exactly when my driver will arrive?
What happens if I'm out when the driver arrives?
After My luggage has been collected
Can I use the service and still check in bags when I get to the airport?
How do I keep track of my bags once you've collected them?
Will I receive airline baggage receipts?
During luggage collection
Does all of my travel party need to be present when you come to collect my bags?
What documents will I need to use the Bag Check-in service?
Can I use a mobile/electronic boarding pass?
Can I use an Identity Card rather than a Passport to verify my ID on collection?