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  1. AirPortr Help Centre
  2. On the day

On the day

Before my luggage is collected

  • What happens on the day of collection? Do I need to do anything?
  • How do I know exactly when my driver will arrive?
  • What happens if I'm out when the driver arrives?

After My luggage has been collected

  • Can I use the service and still check in bags when I get to the airport?
  • How do I keep track of my bags once you've collected them?
  • Will I receive airline baggage receipts?

During luggage collection

  • Does all of my travel party need to be present when you come to collect my bags?
  • What documents will I need to use the Bag Check-in service?
  • Can I use a mobile/electronic boarding pass?
  • Can I use an Identity Card rather than a Passport to verify my ID on collection?
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