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  1. AirPortr Help Centre
  2. Baggage Policies

Baggage Policies

Acceptable luggage requirements

  • What happens if my bags are inspected by the authorities?
  • Customs have charged me, but I don't think I was over my allowance. What should I do?
  • How do I know what my Customs allowance is?
  • What is a Customs charge for?
  • Should I pack items eligible for a VAT refund?
  • Is there anything I can't check-in with Airportr?
See all 9 articles

Ticketed Airline Allowance & Overweight / Additional items

  • What happens if I go over my Customs allowance?
  • The airline has charged me for excess baggage, but I don't think I was over my allowance. What can I do?
  • Does Airportr charge a service fee for processing overweight or excess baggage?
  • What is an airline Excess Baggage charge?
  • What happens if I check-in more bags than my airline baggage allowance?
  • How do you know what my airline baggage allowance is? Will you know if I've paid for extra baggage?
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