Service Issues and Support

Live booking Assistance

• I can't access my boarding pass. What should I do?
• What do I do if my driver hasn't arrived within my booked slot?
• I've received an email saying my bags have been reassigned - what does this mean?
• Where should I meet your representatives if my bags are reassigned?
• You've collected my bags already. Can I add something into my luggage before it's loaded onto the plane?
• What if my bag isn't on the baggage reclaim at my destination?