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  2. Service Issues and Support

Service Issues and Support

Live booking Assistance

  • I can't access my boarding pass. What should I do?
  • What do I do if my driver hasn't arrived within my booked slot?
  • I've received an email saying my bags have been reassigned - what does this mean?
  • Where should I meet your representatives if my bags are reassigned? [Repatriation]
  • You've collected my bags already. Can I add something into my luggage before it's loaded onto the plane?
  • What if my bag isn't on the baggage reclaim at my destination? (Delayed/lost baggage)
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AirPortr Help Centre
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