Service Issues and Support
Live booking Assistance
- I can't access my boarding pass. What should I do?
- What do I do if my driver hasn't arrived within my booked slot?
- I've received an email saying my bags have been reassigned - what does this mean?
- Where should I meet your representatives if my bags are reassigned? [Repatriation]
- You've collected my bags already. Can I add something into my luggage before it's loaded onto the plane?
- What if my bag isn't on the baggage reclaim at my destination? (Delayed/lost baggage)