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Logistics

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Latest activity by Logistics
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    Logistics created an article,

    Do you support group bookings?

    For our Bag Check-In service, you will not be able to check-in online if you have more than 9 people on the same booking (PNR), so would not be able to use the check-in service, however we can stil...

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    Logistics created an article,

    Which terminals do BA fly out of from Gatwick and Heathrow airports?

    British Airways fly out of Gatwick’s South Terminal. If you are travelling by train, you’ll arrive into the South Terminal. BA fly out of Terminals 5 and 3 from Heathrow. Both have convenient tube ...

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    Logistics created an article,

    Can you send my luggage to my hotel at my destination?

    Unfortunately not yet – with the Bag Check-In service we check your bags onto your flight but you’ll need to collect these from the baggage reclaim at your destination airport.

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    Logistics created an article,

    How do I reset my password?

    To reset your password visit the login page and select 'Forgot password?'. You'll receive an email with a unique link to reset your password. If you are having trouble accessing the reset page try ...

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    Logistics created an article,

    Reviews

    Don't take our word for it - over a thousand of our customers have reviewed us on independent global ratings and reviews provider Feefo. See our reviews here

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    Logistics created an article,

    Tell us what you think about AirPortr

    We're continually looking to improve our services so we'd love to hear about your experience of the service. Send us your feedback at hello@airportr.com. 

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    Logistics created an article,

    Can I use an electronic boarding pass?

    Yes - we accept both printed and electronic boarding passes for the Bag Check-In service.

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    Logistics created an article,

    Heathrow Terminal 3

    In Heathrow Terminal 3 our mobile team will meet you in the Check-In area on the Ground Floor.  The meeting point is in Zone D opposite the British Airways Check-In desks.  Please note we do not...

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    Logistics created an article,

    Heathrow Terminal 5

    In Heathrow Terminal 5 our meet and greet team are located on Check-in Level 3. We’ll be stood infront of the Zone B sign. Please note we do not have a permanent stand – the team will arrive durin...

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    Logistics created an article,

    Gatwick Airport - South Terminal

    Flying easyJet or Virgin Atlantic? You'll be meeting us in the North Terminal.    When flying from Gatwick you'll find us in the South Terminal in the Check-in area. Our meet and greet team will be...