General Info
- Why can't I see my preferred pick-up slot?
- What happens if I miss my flight?
- What happens if my flight is cancelled?
- How early can you collect my bags before I fly?
- Does all of my travel party need to be present when you come to collect my bags?
- Can I use the service and still check in bags when I get to the airport?
- What happens on the day of collection? Do I need to do anything?
- Can I use the bag check-in service on codeshare flights?
- Can I use Home Bag Check-In if I'm travelling on a connecting flight?
- I believe my bag was damaged in transit. How do I claim compensation?
- Can you pick-up from multiple addresses in a single booking? (if we're part of the same airline booking or traveling on the same flight?