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  2. Departures
  3. Driver & tracking information

Driver & tracking information

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  • I've received an email saying my bags have been reassigned - what does this mean?
  • How do I keep track of my bags once you've collected them?
  • Will I receive airline baggage receipts?
  • How do I know exactly when my driver will arrive?
  • What do I do if my driver hasn't arrived within my booked slot?
  • What happens if I'm out when the driver arrives?
  • My bags could not be checked in, where do I meet you to get them back?
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