Live booking Assistance
- I can't access my boarding pass. What should I do?
- What do I do if my driver hasn't arrived within my booked slot?
- I've received an email saying my bags have been reassigned - what does this mean?
- Where should I meet your representatives if my bags are reassigned?
- You've collected my bags already. Can I add something into my luggage before it's loaded onto the plane?
- What if my bag isn't on the baggage reclaim at my destination?
- I'm using your Arrival service, and have received an email saying you couldn't collect my bags as they didn't arrive on the carousel. What should I do?
- I believe my bag was damaged in transit. How do I claim compensation?
- I have an urgent issue with my booking. How do I speak with someone?
- How do I make a complaint?