Loyalty Programmes

Understanding Airportr's Loyalty Programme Partnerships

Airportr partners with select airline loyalty programmes to enhance your travel experience. These partnerships allow eligible members to benefit from exclusive offers, service discounts, and promotional rewards when using Airportr’s baggage services.

Currently, loyalty programme benefits may be available with participating airlines such as:

• British Airways Executive Club

• Virgin Atlantic Flying Club

• Lufthansa Miles & More

• SWISS Miles & More

New partnerships are regularly explored to expand our offerings.

Earning Rewards with Loyalty Programmes

Depending on your airline and loyalty programme status, you may be able to:

• Earn miles or points when booking Airportr services.

• Redeem loyalty rewards towards Airportr services, where available.

• Access special promotions exclusive to loyalty programme members.

Always check the terms and conditions associated with your loyalty programme and current Airportr promotions to understand the rewards available.

Accessing Exclusive Discounts

Loyalty programme members may receive:

• Discounted or complimentary Airportr services based on membership tier.

• Special promotional codes shared via email communications from partner airlines.

• Seasonal offers linked to loyalty programme activities.

To access these discounts:

1. Book through your airline’s dedicated loyalty portal, if available.

2. Apply any provided promotional codes at checkout on the Airportr website.

Eligibility for discounts may vary based on your loyalty status and flight details.

How to Apply Loyalty Benefits When Booking

To ensure you benefit from loyalty offers:

• Log in to your airline loyalty account before booking.

• Follow any specific links provided in loyalty programme communications.

• If booking directly on the Airportr website, enter any promotional codes during checkout.

Be sure to review the confirmation details carefully to confirm that your loyalty benefits have been successfully applied.

Staying Updated on Loyalty Promotions

Loyalty programme promotions with Airportr are often time-sensitive or seasonal.

To stay informed:

• Subscribe to communications from your airline’s loyalty programme.

• Visit the Promotions section on the Airportr website.

• Follow Airportr’s official social media channels for the latest offers.

Limitations and Eligibility

Please note:

• Not all flights, routes, or loyalty tiers may qualify for loyalty-related promotions.

• Specific terms and conditions apply to each loyalty programme offer.

• Promotions may be withdrawn or changed at any time without notice.

Always verify the latest eligibility requirements through your loyalty programme or the Airportr website.

Contacting Customer Support

If you require assistance:

• Visit the Airportr Help Centre

• Click the Help button at the bottom of our website. Our virtual assistant will guide you and connect you to a human if needed.

Customer support is available seven days a week to assist with any queries or concerns.