Service Availability & Coverage

Airportr offers convenient luggage collection, check-in, and delivery services designed to simplify your travel experience. Service availability depends on your departure or arrival airport, flight route, and airline partnership.

This guide provides an overview of where Airportr services are currently available and how to check whether your journey is supported.

1. Available Services by Airport

Airportr services vary by airport and may include Departures, Arrivals, or both.

London Heathrow Airport (LHR)

Available services:
Departures only

Partner airlines:

• British Airways
• Virgin Atlantic
• Singapore Airlines
• SWISS
• Austrian Airlines
• Lufthansa

London Gatwick Airport (LGW)

Available services:
Departures only

Partner airlines:

• British Airways
• easyJet
• Singapore Airlines

Edinburgh Airport (EDI)

Available services:
Departures only

Partner airlines:

• easyJet

Zurich Airport (ZRH)

Available services:
Departures and Arrivals

Departure partner airlines:

• British Airways
• SWISS (including most codeshares operated by Lufthansa and Austrian Airlines)
• Edelweiss
• KLM
• Austrian Airlines
• Lufthansa
• Singapore Airlines

Arrival partner airlines:

• British Airways
• Aegean
• Delta
• TAP Air Portugal
• SWISS
• Air Canada
• Finnair
• Thai Airways International
• Edelweiss
• Air Europa
• ITA Airways
• KLM
• Brussels Airlines
• Lufthansa
• Turkish Airlines
• Austrian Airlines
• Cathay Pacific
• Singapore Airlines
• United Airlines

Geneva Airport (GVA)

Available services:
Departures and Arrivals

Partner airlines:

• British Airways
• KLM
• SWISS (including most codeshares operated by Lufthansa)
• Lufthansa

Frankfurt Airport (FRA)

Available services:
Departures only

Partner airlines:

• Lufthansa
• SWISS
• Austrian Airlines
• Condor

Vienna Airport (VIE)

Available services:
Departures only

Partner airlines:

• Austrian Airlines
• KLM
• British Airways

2. Service Coverage Areas

Airportr's service coverage varies by airport and may expand over time.

To check whether your address is currently supported:

1. Visit Airportr.
2. Scroll to the interactive map section.
3. Select your departure or arrival airport.
4. Choose the service type (Departure or Arrival).
5. Enter your postcode and select Check coverage.

3. Address Types We Support

Within eligible service areas, Airportr can collect or deliver luggage to a range of address types, including:

• Residential addresses (houses and flats)
• Hotels (please inform reception staff in advance)
• Offices (please ensure access instructions and contact details are provided)

During booking, you'll be prompted to enter your address details. The system will immediately confirm whether the address is eligible.

4. Checking Availability for Your Flight

To confirm whether Airportr services are available for your specific journey:

1. Visit Airportr.
2. Enter your:
   • Airline
   • Departure airport
   • Arrival airport
   • Departure date
   • Number of bags
3. Review the services and pricing available for your journey.

For connecting flights, you can specify the number of stops to ensure accurate service options are shown.

5. Staying Up to Date

Airportr continues to expand its network of supported airlines and service regions.

To stay informed about new routes and services:

• Subscribe to the Airportr mailing list via the website.
• Visit the Airportr Help Centre regularly for updates.