Updating Personal Information

Managing your personal information is vital for ensuring seamless service and communication with Airportr. This guide provides clear steps to update your account details and maintain accurate information.

How to Access Your Account

To update your personal information, you first need to access your Airportr account:

1. Visit Airportr's Website

2. Click on Sign In located at the top right corner.

3. Enter your registered email address and password.

If you have forgotten your password, use the "Forgot Password" link to reset it.

Updating Your Personal Details

Once logged in, follow these steps to update your personal information:

1. Navigate to My Account.

2. Select Profile Settings.

3. Edit the following fields as needed:

   • Name

   • Contact Number

   • Email Address

   • Home Address

4. Save changes by clicking Update Information.

Note: Ensure all details are up-to-date to avoid disruptions with your bookings and communications.

Changing Your Password

Keeping your password secure is important. To change it:

1. Go to My Account.

2. Select Security Settings.

3. Click Change Password.

4. Enter your current password, then your new password twice.

5. Click Update Password.

Use a strong, unique password to enhance your account security.

Managing Payment Information

Updating your payment method ensures a smooth checkout experience:

1. Access My Account.

2. Navigate to Payment Methods.

3. Add a new payment card or delete outdated ones.

4. Confirm and save your changes.

Tip: Ensure your payment details are current before making a new booking.

Managing Notification Preferences

Stay informed the way you prefer:

1. From My Account, go to Notification Preferences.

2. Choose your preferred communication channels:

   • Email

   • SMS

   • Push Notifications

3. Save your preferences.

Deleting Your Account

If you wish to permanently delete your account:

1. Log in to your account.

2. Navigate to My Account > Privacy Settings.

3. Select Delete My Account.

4. Follow the on-screen instructions to confirm deletion.

Warning: Deleting your account is irreversible and will remove all associated data.

Contacting Customer Support

If you require assistance:

• Visit the Airportr Help Centre

• Click the Help button at the bottom of our website. Our virtual assistant will guide you and connect you to a human if needed.