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  1. Airportr Help Centre
  2. Booking & Payments
  3. Information on making, modifying, and cancelling bookings, as well as payment methods

Information on making, modifying, and cancelling bookings, as well as payment methods

  • Refer a Friend (UK)
  • Understanding Charges and Fees
  • Applying Discount Codes or Promotions
  • Accepted Payment Methods
  • Modifying or Cancelling a Booking

Our customers frequently feedback...

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"The person I spoke to was brilliant and is a credit to Airportr."

⭐⭐⭐⭐⭐

"My issues were handled promptly and my issue was resolved."

⭐⭐⭐⭐⭐

"The person I spoke to wrote a very well worded email with lots of information."

⭐⭐⭐⭐⭐

"The team was brilliant and efficient! Sorted out my problem, leaving me stress free! Thank you!"

⭐⭐⭐⭐⭐

"The person I spoke to went that extra mile to help. I will use Airportr again and again. Many thanks."

⭐⭐⭐⭐⭐

"My Customer Experience Specialist has been professional in handling my feedback and issue."

Our commitment to safety and security

Everything we do is built around safety, security and reliability. We understand the trust that's placed in us by our customers, and take pride in the quality of our services.

Safe and Secure
Safe and Secure

Once we collect your luggage, our operations team monitors it through every hand-off, every scan, and every mile it travels.

Live Tracking
Live Tracking

With live tracking, digital receipts, Airportr streamlines your travel experience by keeping you connected with your baggage from pickup to arrival.

Trusted Team
Trusted Team

We collaborate with leading ground service providers and aviation authorities, and our partner drivers are vetted to meet stringent airport security standards.

Everything is ready for you to finalise your trip

It just takes a couple of minutes to enjoy a hands-free experience on your next journey

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To report a security incident or request information related to security, please contact us at security@portr.com
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